Sales Scripts Pro - Frequently Asked Questions (FAQ) Company FAQ Product FAQ Training Program FAQ Purchasing FAQ Partners & Resellers FAQ Affiliate Program FAQ
My name is Martin Aranovitch, and I have been a business systems developer, sales presenter and business training coach since 1997. In 1999 I registered and incorporated my first company, Residualinc Technologies Pty Ltd, of which both my wife and I are the directors. Apart from my business consulting work, I have also developed several online businesses over the past several years. If you search for my name on Google (Martin Aranovitch), you will find several thousand results. You can read more about me here.
We are currently based in Sydney, Australia, but we do business worldwide over the internet. You can find all of our contact and location details listed here.
You can find all of our contact and location details listed here.
1) How is Sales Scripts Pro different from other sales script products? Sales Scripts Pro is not a collection of sales scripts, cold call scripts, closing scripts, or any other scripts. It's a "how to" build a scripts tool 'step-by-step' training tutorial program that shows business owners how to create an inexpensive, yet powerful and effective tool that can be used for doing business over the phone, such as setting sales appointments, handling inbound sales calls, and more. In the tutorials we show you actual examples of successful scripts we have created when building sales scripts tools for clients, but the main focus of the product is to help you build the tool itself. Once you know how to build a sales scripts tool, you can then load it with all kinds of proven sales scripts, and use the tool to improve your sales performance and/or train others easily and quickly to do the same.
The Sales Scripts Tool template included with the Sales Scripts Pro package was created using Microsoft PowerPoint 2003. To use the Sales Scripts Pro template and build your own Sales Scripts Tool as shown in the 'step-by-step' training tutorials, you will need to have either a copy of Microsoft PowerPoint installed in your computer, or a similar application that allows you to create slides and buttons linking to different slides. Microsoft PowerPoint can be purchased from most software vendors that sell Microsoft products. It also comes bundled as part of the Microsoft Office suites. Most businesses that use computers with Microsoft Office products should have Microsoft PowerPoint already installed. If you do not have or do not want to buy Microsoft PowerPoint, you can use a FREE presentation application that will import your Microsoft PowerPoint 2003 files. This application is called "Impress" and is part of the "Open Office" software suite available as a free download from OpenOffice.org.
3) Why did you not create your own custom software? Part of our philosophy of doing smart business is not to try and reinvent the wheel where an existing solution can do the job. To develop and maintain our own software would cost many thousands of dollars, which would significantly increase the price of the product for you, the customer. Why spend money needlessly, when Microsoft has an army of software developers and engineers constantly improving and finetuning their products? Most businesses think of MS PowerPoint only as presentation software. But MS PowerPoint is also an excellent tool for creating sales scripts tools. Sales Scripts Pro shows you how to harness the power of this application to create a tool that will help you improve your sales. The other component of our philosophy of doing smart business is to use the most popular platform available, instead of trying to create a unique platform that could become obsolete if the market suddenly changes direction. Most businesses currently use Windows-based computers with Microsoft Office products. If you are one of these businesses, then you should most likely already have Microsoft PowerPoint installed. Sales Scripts Pro provides you with tutorials on how to use MS PowerPoint, or any similar presentation software to create a Sales Scripts tool, such as "Impress," which is part of the "Open Office" software suite and is available as a free download from OpenOffice.org.
4) Do you provide tutorials on using Microsoft PowerPoint? No. There are plenty of excellent tutorials on how to use MS PowerPoint, including many created by Microsoft itself and bundled with the product. Sales Scripts Pro's 'step-by-step' training tutorials show you how to use the specific functions and features within PowerPoint that you will need in order to create your Sales Scripts tool, as well as many valuable insights, tips and suggestions on how to create effective sales scripts based on my experience building these tools successfully for my business clients. If you do not have or do not want to buy Microsoft PowerPoint, you can use a FREE presentation application that will import your Microsoft PowerPoint 2003 files. This application is called "Impress" and is part of the "Open Office" software suite available as a free download from OpenOffice.org.
5) What kind of support do you provide? I provide extensive support to registered customers in the form of regular emails and a newsletter containing tips, articles and valuable information, a blog where I will be posting issues raised by other customers and where other users can leave their responses and comments, and notifications of product upgrades and regular improvements made to the Member's Area. In the near future, I plan to release a complete Sales System development and training program and Sales Scripts Pro customers will have access to the user's forum, where they will be able to post their questions and issues and receive help from other members and users. And of course, you can always contact me.
1) How is the training provided/delivered? We have broken down the comprehensive Sales Scripts Pro 'step-by-step' training program into 14 sequential tutorials where we show you:
All of the training is provided online with detailed written intructions, flowcharts, diagrams, screenshots and accompanying video tutorials (20 videos totalling over 3 hours worth of detailed instructions). You will also receive a series of training emails containing specially written articles, tips and useful related information which will be automatically delivered to your inbox at regularly spaced intervals. As soon as you purchase Sales Scripts Pro and your payment is approved, you will be asked to register your purchase (for upgrades, updates and training emails) and directed to a Member's registration page which will then allow you to login to the Member's Area where all of the training information, videos, downloads and additional resources can be found. It is important that you register both your product purchase and create a member login to access the Member's Area, since everything contained in the Sales Scripts Pro package is delivered electronically - we do not ship any physical products.
No. Just click on the video
icons in the training tutorials and when a new
window opens up in your browser, click on the "play"
icon on the video thumbnail and your video will begin to
stream into your internet browser.
The video will play
fine on either Firefox or Internet Explorer
browsers.
Remember to turn up the volume on your
speakers and allow a minute or two for the video to stream
into your browser.
A high speed internet connection is highly
recommended for watching the training videos.
3)
Can I give
access to the Member's Area to one of my employees so
that he/she can build and learn to use the
tool?
Yes. Your purchase licence entitles you and
anyone employed in your business to access the member's
area using a single login.
We understand that business
owners and managers may want to delegate the task
of building the Scripts Tool to someone else in their
organization, or train staff on how to use the tool,
so we issue Sales Scripts Pro with a multiple user licence
covering your entire business organization. Whether your
business has 1 or 1,000 people, one copy of Sales Scripts
Pro is all you need.
What we please ask you not to do,
however, is share your login details with different
business owners. Apart from the obvious reason that it is
dishonest and unethical (and attracts major "bad karma"!),
anyone who accesses the Member's Area without being
a registered customer will not receive the additional
information, updates, upgrades and support that
registered (i.e. paying) customers receive.
I normally charge thousands of dollars to
develop Sales Scripts Tools for businesses. Not only am
I making this information accessible to all business
owners for a ridiculously low price (and don't
forget you can also claim it as a business expense), but I
also share half the purchase price (50%) with anyone
who becomes an affiliate partner and recommends the product
to others (see the affiliate program
section for more details).
The bottom line, therefore, is
use Sales Scripts Pro freely to grow your own
business and recommend it to others using a specially
encoded affiliate link that automatically pays you 50% of
the purchase price and everyone wins!
1) I live in / My business is located in .... can I buy Sales Scripts Pro in my country? Sales Scripts Pro is available worldwide and is immediately available for access following purchase. If you have a credit card or a PayPal account you can pay for the book from anywhere in the world.
2) What payment methods do you accept? We use Clickbank (www.ClickBank.com) as our authorized merchant for our eBook sales. You can pay for your order with Visa / Mastercard / Americant Express / Discover / Diners Club or JCB. You may also use any debit cards with the 'Visa' or 'Mastercard' logo. You may also pay via your Paypal account. Just follow the instructions once you have clicked on the ORDER button and you are directed to the secure order page. Please note that Sales Scripts Pro is owned by Residualinc Technologies Pty Ltd. On the order page you will see that payment is made to Residualinc Technologies.
3) I don't have a credit card - how else can I purchase Sales Scripts Pro? We use Clickbank (www.ClickBank.com) as our authorized merchant for our product sales.
As well as accepting all major credit cards (Visa / Mastercard, Amex / Discover/ Diners / JCB) , you can also pay via any debit card with the 'Visa' or 'Mastercard' logo.
ClickBank also accepts payments via PayPal. If you have a PayPal account, you have the ability to make payment via bank transfer simply by estabilishing this as a payment option from within your PayPal account. For more details, login to your PayPal account or contact PayPal for more information. If you find none of the options above suitable, please contact us to make alternate arrangements.
4) Can I get the material in hard copy, or only in electronic format? Sales Scripts Pro is currently only available in electronic format. Making it available in an electronic format means that there are no delays in accessing the material. As soon as you've placed your order, you'll be given instructions for immediate access - no matter what time of the day you place your order, or what country you live in. The cost is also kept low this way because the product can be purchased worldwide without incurring expensive shipping and handling costs. Once you've purchased Sales Scripts Pro, you will be able to register and access the Member's Area and save any downloadable documentation * to your computer. You can access the information anytime by login into your Member's Area and reading it on-screen from your computer. If you prefer to read a hard copy of the training tutorials, you can simply print out the information in its entirety (or the parts you choose), and read it off-screen. * To read the downloadable documentation, you will need a copy of Acrobat Reader. If you do not already have Acrobat Reader on your computer, simply click here and follow the prompts to download your Free copy.
5) How soon after purchasing will I be able to access the product? Once you have clicked on the ORDER button, you will be directed to a SECURE payment page. As soon as you have followed the instructions and entered your payment and your credit card is validated, you will be instantly directed to a web page providing the access instructions for your purchase.
6) Who is ClickBank and why do you use them?
They are the leading provider in outstanding commerce payment solutions for 10,000 online publishers. ClickBank is a service of Click Sales Inc., a Delaware corporation with headquarters in Boise, Idaho.
Click Sales Inc. is a subsidiary of Keynetics™ Inc. For your security and peace of mind, we have implemented ClickBank's shopping cart rather than any of the cheap options available. That's because this secure shopping cart is not only the safest for the customer, it also provides you with the smoothest shopping experience possible. Also, ClickBank themselves provide an 8 week money back guarantee on anything purchased through them. This means that if you're not happy with the book - any time in the next 8 weeks following purchase - you can ask for your money back. ClickBank then refunds your purchase. For more information about ClickBank's security and payment system, please refer to Q7, Q8 & Q9 (below).
7) How secure is ClickBank and making my payment online?
The ClickBank focus on quality, security, and innovation has established ClickBank as a leader among online retailers. ClickBank provides state of the art security, robust tracking and reporting, superior customer service and has NEVER missed a scheduled payment for publishers or affiliates since its establishment in 1998. ClickBank uses sophisticated international fraud control to screen all purchases. For maximum card security, all orders are sent directly to the banking network for immediate authorization. Now that ClickBank also enables you to safely pay with your PayPal account, you get to enjoy not only the time-tested and widely trusted PayPal, but also the great customer service and the use of any major currency worldwide. PayPal is as safe as any online bank.
PayPal has put in place several teams of experts in all areas of online safety, working 24/7 to prevent errors and fraud and using the latest secure technology - and has therefore turned into the leader in safe online payments worldwide. We (Residualinc Technologies Pty Ltd) do not store any of your credit card or bank account numbers. In fact, using ClickBank's secure server, you always make payment direct to them, so we never get to see your payment details.
8) Why is using ClickBank a safe way to make payment?
ClickBank adds failsafe redundancies and sophisticated cryptography management to ensure that critical customer data remains protected at every point of potential breach whether that data is in storage, in transit, or being used by a database or application. FOR YOUR SECURITY AND PRIVACY, ClickBank DOES NOT FORWARD YOUR CREDIT CARD INFORMATION TO US AND WE NEVER EVEN SEE IT. We receive notifaction of your order to make sure it's fulfilled to your satisfaction, but your money does not come to us. In the same way, any refunds are also issued direct from ClickBank. THIS IS WHY IT IS SAFER AND MORE SECURE FOR YOU because your payments and any refunds are always handled securely and efficiently by one of the largest, most respected and secure merchant credit card service companies in the world.
9) What is the significance of HackerSafe logo?
The HackerSafe certification provides you with extra security when shopping from this website. Sites that display the HackerSafe logo have passed over 2,500 individual tests, including the FBI's Top Twenty Most Critical Internet Security Vulnerabilities Test, on a daily basis. HackerSafe sites are also certified to meet the security requirements of American Express' Data Security and MasterCard's Site Data Protection (SDP) programs. This means that any payments made from our site and through ClickBank always have the customer's security and privacy as a priority.
If you find that the product offered here is not what you need - any time in the next 8 weeks following purchase - you can easily ask for your money back. Our payment processor (ClickBank) authorises and issues all refunds. You can request a refund by emailing me (just include a copy of your original email receipt from ClickBank which will contain all the necessary details). Alternately, you can request a refund by contacting ClickBank directly. Your original email receipt from ClickBank of your purchase contains instructions on how to contact them. The bottom line is: You Can Buy Our Products 24/7 With Total Confidence!
11) How do I know what you're saying is true? One thing about the internet, it’s hard to know what’s true and when something is a hoax. All I can do is give you my word, let you know I've been in business as a business consultant, business trainer and coach for almost a decade, my company Residualinc Technologies Pty Ltd, has been a registered Australian company since 1999, and that I provide an 8-week, 100% money-back guarantee as part of our service agreement with our payment provider (Clickbank.com) to remove any risk to you. So you can buy Sales Scripts Pro, put the information to work for you and make your own judgement. Then if you're not happy, simply request a refund within 8 weeks of purchase.
12) What if I have other questions? If you can't find the answers to your questions on this page, please contact me and I'll be happy to assist.
1) Do you offer a partners & resellers program? Currently, the only way to promote or resell Sales Scripts Pro is by becoming an affiliate partner and referring others to our website using specially encoded affiliate links and banners that allows us to track all referrals made using your affiliate links and automatically pay you a 50% commission on all sales made from your referral efforts. For more details on becoming an affiliate partner, go here.
1) How does your affiliate program work? Becoming an affiliate partner and earning money promoting Sales Scripts Pro is as simple as 1-2-3. All you have to do is:
That's it! Obviously, making money as an affiliate requires a little bit of work, but we will provide you with many promotional tools and resources as well as all the partner support you need to succeed. For more details about the affiliate program and to register as an affiliate partner, go here: affiliate program.
2) How do I get paid my affiliate commissions? All commission payments are handled by Clickbank.com, the internet’s largest online distribution center for electronic products and one of the largest, most respected and secure merchant credit card service companies in the world. Clickbank.com not only handles all of our payment processing, they also manage all affiliate payments and issue a commission payment check every 2 weeks without fail. Clickbank.com also offers direct bank deposit payments to affiliates who have earned 3 checks in a 90 day period and who live in countries approved by Clickbank.com for receiving payments directly into their bank accounts. You will need to have a Clickbank ID to promote Sales Scripts Pro. Getting a Clickbank ID is fast, easy and free. If you currently don't have one, get a Clickbank ID here. For more details about the affiliate program and to register as an affiliate partner, go here: affiliate program.
3) Do you supply banners and promotional materials? Yes. You will find professional quality banners and promotional materials inside your Afilliate Management Area, plus we send affiliates regular training emails containing valuable tips and ideas for generating maximum sales commissions. For more details about the affiliate program and to register as an affiliate partner, go here: affiliate program.
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ClickBank (
From the moment you click an ORDER button on
our website - all the way through to the moment you check
out, you will ALWAYS be directed to a secure
page.
Once you click on an ORDER button from our
website, you will always be directed to a
SECURE page. On this page, you will notice a 'HackerSafe'
logo.
